How refunds work for PhotoTranslate paid plans and credit packages
2026/05/04
This Refund Policy applies to PhotoTranslate (phototranslate.ai) paid subscriptions and one-time credit purchases.
All paid Pro subscriptions and Lifetime purchases come with a 7-day money-back guarantee. If you are not satisfied within 7 days of your initial payment, contact us at support@phototranslate.ai for a full refund.
Email support@phototranslate.ai with the order ID from your receipt and a brief note about the reason. Refunds are processed back to the original payment method, typically within 5–10 business days.
You can cancel an active subscription at any time from your billing page. Cancellation stops future renewals; the current paid period remains active until its end date.
If you have any questions about this policy, reach out to support@phototranslate.ai.