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Cookie Policy

How PhotoTranslate uses cookies and similar technologies

2025/03/10

Introduction

This Cookie Policy explains how PhotoTranslate (phototranslate.ai) uses cookies and similar technologies to run our layout-preserving image translation service. Cookies help us keep you signed in, remember your language and theme preferences, protect checkout and account flows, and understand whether the site is working reliably.

What cookies are

Cookies are small text files stored on your device when you visit a website. Related technologies, such as local storage and pixels, can serve similar purposes. In this policy, "cookies" includes those technologies.

How PhotoTranslate uses cookies

We use cookies for the following purposes:

  • Essential cookies: Keep authentication, security, credit balances, billing redirects, and upload sessions working.
  • Preference cookies: Remember settings such as locale, theme, and cookie choices.
  • Performance cookies: Measure aggregate page performance, errors, and feature usage so we can improve image translation workflows.
  • Communication cookies: Support contact, newsletter, or help widgets when those features are enabled.

Image uploads and cookies

Cookies do not contain your uploaded images, translated outputs, extracted OCR text, or target-language selections. Image files are handled by our server-side translation and storage systems. Uploaded files are deleted from our servers within a documented retention window unless you explicitly save them to your library.

Third-party services

PhotoTranslate may use trusted service providers for payments, analytics, email delivery, authentication, infrastructure, and customer support. These providers may set cookies or process cookie-related identifiers only for the services they provide to us.

Managing cookies

Most browsers let you delete, block, or limit cookies in their settings. If you disable essential cookies, parts of PhotoTranslate may not work correctly, including login, checkout, saved preferences, and image translation sessions.

Changes to this policy

We may update this policy as PhotoTranslate adds new translation, billing, or support features. The latest version will be posted on this page.

Contact

Questions about cookies can be sent to support@phototranslate.ai.